Licensed gambling premises National Data Library
It’s everything you need to know to become fully licensed and legally operate in one of the world’s most respected gambling markets. Are you considering the launch of an online casino or sportsbook in the UK? Verify the licence is current and matches the casino’s trading name Every company that provides gambling services to UK customers must hold a UKGC operating licence. However, the UKGC licence also provides access to one of the world’s largest regulated gambling markets and carries a level of credibility that few other jurisdictions can match.
These conditions are ones which apply to a licence unless the licensing authority decides to exclude them (in which case the authority can impose alternative conditions relating to the same matter). Where the licensing authority rejects an application for a licence, the applicant may appeal. Where the licence is refused, the licensing authority must give reasons for their decision. 436.Where the licensing authority determines to grant the licence, they must give reasons for the attachment or exclusion of any conditions. 435.Following the grant or rejection of a premises licence, the authority must notify the applicant, the Commission, any person who made representations, the police, and HM Customs and Excise of their decision as soon as reasonably practicable. The procedures vary, depending on whether representations have been made, and what the licensing authority proposes to do with regard to licence conditions.
Pros and Cons of UKGC Casinos
It’s one of the most tightly scoped licence types the UKGC issues. Call us or complete our online form You will be responsible for ensuring that the software you supply is capable of being deployed in a manner that complies with our Remote gambling and software technical standards. A Curacao licence is much lighter-touch than a UKGC one, with weaker player safeguards, no GAMSTOP and limited dispute resolution.
For example, some machines accept indirect payment from a debit card via mobile apps. The Gambling Act 2005 and the Commission’s Licence Conditions and Codes of Practice permit operators to innovate to some extent, and industry has introduced some cashless gambling. However, it is still the primary way to pay for machines in land-based venues.
The proposals outlined in this consultation to reform the 80/20 rule will again permit AGC and bingo premises to retain these legacy rights where the relevant premises licence was granted before 13 July 2011. Further information about premises licence fees are outlined in Chapter 5. The Gambling Commission will also need to be notified of an operator’s projected annual licence fee category based on GGY for the forthcoming licence period, so that the correct fees can be paid. Therefore, we are consulting on how best to allow casinos to move onto the new regime.
If an online casino loses its UKGC license, the operator can lose the right to run and onboard players in the UK. The UKGC public register is free to use and displays important details about a casino’s licence status and validity. As of January 2026, operators licensed by the UKGC can’t offer bonuses with wagering requirements above 10x to players in the UK. Every licensed casino in the UK is required to display an approved ADR service for any disputes or complaints.
- We will consider your casino to have become operational twelve months before the planned opening date of the premises.
- 445.In addition, licensing authorities have power to set individual conditions for a premises licence when they grant it.
- We believe these measures strike an appropriate balance between regulation applicable to modern payment methods, consumer benefits and protection of the licensing objectives.
- Including information on how we carry out assessments, your responsibilities under the LCCP and other gambling-related legislation.
In addition, the gaming machine to gaming table ratio for Small 2005 Act casino premises is amended by The Casinos (Gaming Machines and Mandatory Conditions) Regulations 2025 (opens in new tab). Paragraph 7.9 – The Gambling Act 2005 (Commencement No. 6 and Transitional Provisions) (Amendment) Order 2025 (opens in new tab) amends the gaming machine entitlements for converted casino premises. The following paragraphs of the GLA have been affected by legislative changes that came into effect on 22 July 2025 concerning the entitlements for casino premises licences. The licensing authority’s gambling statement may also identify interested parties from whom the licensing authority will accept representations in respect of an application related to a premises licence. When granting applications to vary a premises licence, the licensing authority is reminded to ensure that all the appropriate licences and notices are issued with any updated information in respect of changes made by the Regulations, for example in relation to mandatory and default conditions.
Casinos originally licensed under the 1968 Act are limited to a maximum of 20 gaming machines of Category B, C and D if at least one machine is Category B, or an unlimited number of Category C and D machines. The sectors which pay these fees are casinos, bingo halls and bingo-licensed arcades, adult gaming centres, family entertainment centres and betting shops. Unlike most commercial gambling, Category D gaming machines, which include coin pushers and crane grabs, are not restricted by age.
This response forms part of the government’s smarter regulation programme of regulatory reform measures that began in May 2023 with the publication of Smarter regulation to grow the economy. Information provided in response to this consultation (not including personal information) may be shared with other government departments and arm’s length bodies, such as the Department for Health and Social Care and the Gambling Commission. This means we have asked Qualtrics to collect your information via an online survey platform, which we will review as part of the consultation process. DCMS has commissioned a third party, Qualtrics, to collect your personal data on its behalf. All questions requesting an individuals personal information offer a ‘prefer not to say’ option.
Gaming machine compliance
For every gaming table used in the casino, the effect of the amendment is to increase from two to five the number of gaming machines that may also be made available for use. Its role is to oversee all gambling activity in the country, including that at online casinos, in betting shops, arcades, lotteries, and bingo halls. Otherwise, payment processing per se is not licensable under British gambling law and the main restrictions are that land-based bingo and casinos may not offer credit for wagers and remote gambling operators may not accept credit card payments (including through money services providers). As well as an operating licence, an operator wishing to make gambling facilities available in a land-based environment (e.g., casino, betting shop, bingo hall or arcade centre) will also need to apply for a premises licence authorising that activity from the relevant local authority. Other than that, different types of gambling activity conducted by the same media can be combined – for example, a “remote” gambling operating licence might well have betting, gaming and software operation endorsed upon it. As far as remote gaming and betting is concerned, licences are readily available to suitable applicants.
Guidance for small businesses and sole traders running a gambling business. View guidance about what you need to tell us when you apply for a licence Guidance about the information we’ll ask for when applying for a licence. Find out how much it will cost to apply for a licence and ongoing annual fees. Information about the activities we licence, the fees you need to pay and when. If you want to complain about a gambling business or need further help please contact us.
Unregulated operators occasionally try to attract players by offering extremely generous bonus offers and other incentives. This means that deposit limits, self exclusion options and affiliations with GamStop should all be featured prominently on their platforms. Operators licensed by the UKGC are capped at a 10x wagering requirement on bonuses. So, if a casino site shows you Visa or Mastercard credit cards as a method of funding your account, something might not be right. The licence number, the trading name and the parent company should all match up.
Default limits for machines in betting shops are £150 being inserted as credit since session start or 20 minutes of machine play (both leading to a 30 second cooling-off period when triggered). As part of the process of allowing players to make debit card transactions by turning away from the gaming table at casinos, the sector committed to an approach of 30 seconds of visual separation in ensuring a break in play before accessing additional funds. (Optional response) i) Category B1 machinesii) Category B2 machines? While it is important to future-proof gaming machine payment methods, there must be a balance between this and any elevated risk of harm that could emerge from allowing direct cashless payment methods to be used for gambling. Gaming machines are currently permitted in a variety of locations and divided into various categories based on factors such as maximum stake and prize available, as well as the premises where they may be used.
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Industry’s perspective was mixed, with some responses stating that the limits for cashless payments should mirror the current ones to minimise the risk of delay to implementing the relevant legislation. There were a range of responses to the questions relating to maximum deposit and committed payment limits. In relation to taking a cautious approach, we think that a £100 limit is appropriate considering that our aim is to try and replicate the process by which someone uses cash to play on a machine. This will act as a safeguard in case someone tries to put more than £100 onto the machine. It will also help mitigate against the risk of someone putting a significant sum of money onto a machine in one go.
454.A casino premises licence will also authorise the provision of facilities for betting, where the licensee or a person authorised in writing by the licensee holds a relevant betting operating licence. 452.This section authorises the provision of facilities for “virtual” betting in casinos and on betting premises. This section contains the gaming machine entitlements which apply to the different types of premises licence issued under this Part. Such conditions will be specified in regulations, and must be included in all premises licences, or classes of premises licence, to which they apply. 442.These sections provide the Secretary of State, Scottish Ministers and licensing authorities with powers to place conditions on premises licences.
Please outline any other proposals relating to machine allowances in arcades and bingo halls that you think that we should consider. Please explain why this is your preferred option. Please rank these options in order of preference, with 1 being your preferred option.
The regulator has indicated that it may be less inclined to “settle” regulatory enforcement actions, particularly where operators have been made the subject of prior regulatory enforcement action, leaning towards the imposition of sanctions and penalties or, in more serious cases, suspensions and revocations of licences. For instance, since 28 February 2025, online gambling operators have been required to undertake a financial vulnerability check where a customer’s net spend exceeds £150 in a rolling 30-day period and, following the passing of secondary legislation, since May 2025 maximum stake limits per spin for online slot games are in place (£2 for those aged 18–24; £5 for those aged 25 and over). The main legislation governing gambling in the three forms identified in English law (gaming, betting and participating in a lottery) is the Gambling Act 2005. Free-to-play casino games with prizes are regulated as gaming and require a licence. The outcome of the Commission’s consultation on changes to financial key event reporting – which closed in March 2024 – is pending.Finally, in June 2025 the UK Government announced that it plans to introduce a “Voluntary Code” for prize draw operators whose offerings do not require a licence under the gambling framework because of the presence of a free entry route.
Evidence was received in response to the land-based gambling consultation and through an additional supplementary consultation which focused on this reform specifically. Operators will also need to be able to demonstrate that their new gambling and non-gambling areas abide by the updated rules in the Mandatory and Default Conditions, which will include the sliding scale and other restrictions on the sizes of different areas of the casino. As set out in section 151 of the 2005 Act and in the Gambling Act 2005 (Premises Licences and Provisional Statements) Regulations 2007, the operator will also need to submit an up-to-date plan showing their table gaming area, other gambling areas and non-gambling areas.
With regard to venues currently operating with a gambling area of 1500sqm or more, the strongest preference from consultation respondents was for these venues to be made to reduce their gambling area below 1500sqm. Some respondents used this section of the consultation to further highlight their opposition to the minimum table gaming area requirement. This section of the consultation received 43 responses.
The Commission expects operators to maintain robust AML policies, procedures, and controls, and to conduct customer due diligence (CDD) and enhanced due diligence (EDD) where required. Licensed operators are subject to the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. From 6 April 2025, a new mandatory statutory levy replaced the previous voluntary system of contributions to research, education, and treatment (RET) of gambling harms.
If you are looking for a casino with a safe and fair gaming environment, these casinos are the choice for you as player safety and game fairness are never jeopardised. A statutory levy is now applied to all licensed operators to fund gambling research, education, and treatment services. From September 2025, online slot machines will be capped at a £5 maximum stake per spin. Companies that supply gambling software or provide essential support services to licensed operators must comply with these requirements.
This question elicited the most detailed responses in this chapter from a wide variety of respondents. This proposal will help build a picture of the customer’s play and is already standard in betting shops. The Behavioural Insights Team highlighted some research they had undertaken on individuals’ experiences of gambling management tools.
These regulations may, in particular, specify how conditions, including mandatory conditions specified by the Secretary of State, are to appear on the licence. The Secretary of State may make further regulations about the form and content of the licence. 411.Premises licences must include the information described in this section. Pool-betting on a track, by the track occupier, will require a pool betting operating licence to be held. Scottish Ministers will exercise a number of powers under this Part, prescribing procedures and fees for the premises licensing system in Scotland. All online gambling businesses must ask you to prove your age and identity before you gamble.
Should session time be visible at all times to the customer on machines accepting direct cashless payments? In order to help customers make informed decisions and keep track of spending, the government considers that the display of session time and session net position (£) should be mandatory on machines that accept direct cashless payments. Should there be mandatory limits (default limits for time and monetary thresholds) on machines accepting direct cashless payments? The Commission will conduct a future review of the gaming machine technical standards.
For example, if a casino has 400sqm of gambling space, non gamstop casino it would be required to have at least 200sqm of table gaming space. For casinos that are 500sqm or larger, the table gaming area must be equal to or greater than 250sqm. We think that this will create greater equity between 1968 Act and Small 2005 Act casinos and should not have an effect on gambling-related harm as customers will still be offered a mixture of gambling and other non-gambling leisure activities.